Privacy & Policy

Privacy Policy

In order for the website to provide a safe and useful service, it is important for ceylontrendy.lk to collect,personal information.

Ceylontrendy is committed to respect your privacy and to comply with any applicable data protection and privacy laws. The Privacy Policy applies to all Customers and Users (collectively referred to as “Users”). In addition this Privacy Policy applies to all products and services provided by ceylontrendy.lk (hereinafter referred to as the “Site”). We at ceylontrendy are extremely proud of our commitment to protect your privacy. We are providing this Privacy Policy to help you understand how we collect, use and protect your information when you visit and/or order products through the Site. Please read the following policy to understand how your personal information will be treated as you make full use of the Site. This Privacy Policy should be read in conjunction with the terms and conditions of use for www.ceylontrendy.lk

Continued use of the website www.ceylontrendy.lk shall amount to your consent for the processing of  Personal Information by ceylontrendy as per this Policy.

You have to be above 18 years of age in order to subscribe to any of our Product and/or Services.

 

Delivery

You will be getting your item within a day or next day if you are in Colombo 1-15. if you are in another area, you will be getting your item one day or two days. When you order, you should make sure your item and sizes are confirmed and answer your phone in any circumstance while Delivery. we will not send optional item if you are doubt on your colour and sizes.   Shipping costs are non-refundable unless of our fault. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over Rs.10000/=, you should consider using a trackable shipping service and Delivery Charge same amount only applicable.

If You are in Colombo 1-15 You Can Pay Cash On Deliver, If You are In Other Area Like Other District, You Should Pay Through Our Gateway Payment Like Card Or Direct Deposit. Make Sure If you are going to deposit, deposit our Account and Send Us your Slip Through our Whats App Along With your details.

We are happy to inform that if you want to get it deliver it same day pleas make sure to order before 9.30 AM in the morning. we are not in the position to inform what exact time you will be getting your item. but same day you will be getting. During the delivery time our delivery Guys are will Contact you.  If There is anything You Can Contact Us.

RETURN

Our policy lasts 3 days. If you keep the products more than 3 days by since your order was received, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

CHANGE OF CONTROL

If the ownership of our business changes, we may transfer your information to the new owner so they can continue to operate the service. But they will still have to honor the commitments we have made in this Data Use Policy.

 

GENERAL

  • Usernames and User IDs
    A username is your unique ID ceylontrendy uses to identify you. You are free to browse the site without registering for a user ID as well.Your user ID and password must be kept secure at all times to avoid online impersonation
  • Deleting and deactivating your account
    If you want to stop using your account, please send an email to info@ceylontrendy.lk with your request.
  • Cookies, pixels and other similar technologies
    Cookies and pixels are small pieces of data that are stored on your computer, mobile phone or other device.
  • Notifications and Other Messages
    We will send you daily notifications via email or SMS upon your subscription to such content. You are free to unsubscribe to such content by selecting the unsubscribe option in your account settings